Monday, October 20, 2014

Plumbers Pretoria North Plumbing emergency service

Plumbing repairs, plumbers, local plumbers, emergency Plumbers
Plumber Pretoria North

Geyser Anode Inspection

Why A Geyser Anode Inspection

Have you ever had a bad smell coming from your hot water?
Well a bad anode in your geyser can produce a smelly odor coming from your hot water, and a worn anode shortens the lifespan of a geyser. Debris from a corroded anode can also block the hot water outlet opening, resulting in low hot water pressure.

anode 4      Geyser anode 1     Anode rod 3

A Rotten  smell from your Hot Water Supply is normally the indication that you have a Anode Problem. Your geyser’s anode is made of metal which is more easily corroded than the steel cylinder of a geyser, this anode protects the geyser from early failure due to corrosion.

The purpose of the anode fitted in a geyser is to protect the inside of the cylinder from corrosion the anode rod will gradually be deteriorated over a time frame, depending on the PH of the water supply to the geyser and the period of usage of your geyser ie: how much hot water is used on a regular base.

geyser anode 2     anode 7

Now once the anode rod is completely dissolved due to corrosion, the geyser cylinder is no longer protected from corrosion and corrosion will start eating its way through the cylinder, this will result in a significantly reduced life span of the geyser and you will have to replace the geyser sooner then you thought.

If your hot water smells, the chances are that corrosion have already done some damage to the geyser’s cylinder this is especially true if it's only the hot water that smells, then you have no option but to check the condition of the anode on the geyser, no matter what model or make of geyser is installed at your home or business, this is the rule with all geysers.

image       ANODE 6

Most Geyser manufactures suggest the anode to be inspected with intervals of 3 to 8 years depending on the type of water in your area. If the water in your area is hard it means the water is aggressive and should be inspected every 3 years.

It is recommended that if more then 50% of the rod is depleted, it should be replaced. Remember to replace a geyser is expensive; it is worth the cost to have the anode inspected and replaced rather then replacing the geyser, because with timely inspections, you extend the life span of your geyser.

The aim of such a inspection is not to see whether the anode is attacked by corrosion, but rather how much of the rod is left to affectively protect the cylinder, because the anode is constantly under attack by corrosion which gradually eats the rod away.

If you never had your geyser’s anode inspected, the chances are that you never knew that there is a thing called anode which is protecting your geyser from corrosion, or you don’t even know when the geyser was installed? Then now is the time to do it or if you live in Pretoria you can always contact VIP Plumbers to arrange for the anode inspection.
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Friday, May 16, 2014

Plumbing your Geyser’s and T&P Valves

Most consumers take for granted their geyser and rarely think about it once it has been installed. It is "out of sight" and usually "out of mind.” So many home owners are unaware of the need to have their geyser regularly maintained and inspected to prevent a geyser explosion.

Safety standard for geysers SANS 60335-2-21 explains the specific requirements during the installation of a geyser.


The T&P Valve Reduce the risk of abnormally high and dangerous pressures in the geyser in your home and it reduce the chances of a dangerous explosion of the Geyser.

Manufacturers and building codes require that a temperature and pressure relief valve be installed on the geyser - a T&P Relief Valve.

There is a sticker providing information on any T&P relief valve describing its operating pressure. The T&P Valve installed on your geyser is marked with a "set pressure" (the pressure at which the valve will open to relieve pressure) and this pressure must be equal or less than the maximum working pressure of your geyser.

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Testing the T&P Valve on your geyser

Some manufacturers recommend that the temperature and pressure safety relief valve must be tested once every six months.

To test the valve the knob on this valve must be turned or if there is a lever on the valve it must be lifted, which either one should result in (hot) water flushing through the valve and is discharge through a tube to the outside of the building or into a bucket placed below the discharge tube should your geyser be on the outside of the building.

After turning the knob or lifting the lever on the relief valve, lower it gently back to its closed position. Rough handling of the relief valve test lever, such as allowing it to "snap" closed, can damage the temperature and pressure relief valve - a dangerous condition that could lead to a geyser explosion.

If water does not flow freely when the T&P valve is opened, the valve should be replaced by a plumber, making sure that an approved, T&P valve is installed.

If your T&P valve has not been tested or replaced sooner than five years, we recommend that the T&P valve should simply be replaced. More frequent replacement of the safety valve may be needed in areas where hard water is found.

Geyser blanket Covered-Over relief valves

When a geyser blanket is installed to cover your geyser make sure the safety valve has not been covered by the insulation.


This is an unsafe condition as the operation of the temperature or pressure relief valve may be interfered with by the insulation and also because the valve cannot be inspected for evidence of leaks or failure.

T&P Valve Installation Location and Position

The geyser T&P relief valve is installed into an opening directly on the geyser at a location marked for that purpose, usually at or near the top of the geyser (where water temperatures is the greatest).

Watch out: for these unsafe geyser TP valve or pressure-only relief valve installation mistakes:
1.) Never depend on a Pressure relief valve only to protect a GEYSER. Pressure relief alone can't prevent a geyser explosion.

2.) Shutoff valves should never be installed between a relief valve and the tank it is designed to protect

It is the release of heat (or "temperature" or "energy") that prevents a geyser from exploding when it is being overheated, not the release of pressure.

The Temperature/Pressure relief valve mouth opening on the exit side must point down, and a 20mm discharge tube must be attached to the T&P Valve's opening and routed to the outside of the building with the least amount of bends. This permits emergency hot water to be discharged without risk of burning and damages.

Relief valve installed through an elbow, coupling, or pipe nipple:


Never install a T&P valve through any other plumbing fittings by doing this it can cause the T&P valve failing to operate safely, when it should. For example, an air pocked in a coupling can prevent proper sensing of water temperature. It must be installed directly to the geyser itself in the opening made for this purpose, the sensing probe from the T&P valve should be completely inside the geyser.

Leaky or Dripping Water Heater Pressure & Temperature Relief Valves

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T&P valves may open, leak, or drip for a variety of reasons here are some common leak causes:
  • The water heater temperatures are excessive (Thermostat is defect) 
  • The building water supply pressure is too high or periodically water pressure fluctuates and is too high at times
  • Periodic discharge of the temperature and pressure relief valve may be due to a defect pressure release valve.
  • Dirt or debris is preventing proper closure of the relief valve.
  • A deteriorated gasket inside the relief valve or corrosion on the valve seat can cause it to leak.
  • Warning: a dripping or frequently spilling T&P valve is dangerous because those very leaks can eventually cause the valve to clog and then to fail to open when it should.
Never remove or plug a T&P valve. The discharge opening must not be blocked or reduced in size under any circumstance; it is a dangerous situation that has a high risk for an explosion.

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If you live in Pretoria area Call: 081 490 8281 or 079 968 4047

We will make your Geyser safe!

Thursday, April 24, 2014

#Plumber say: Listen to your Plumbing Pipes

Without pipes you won’t have a #plumbing system.

Pipes play principal roles in your #plumbing system; they channel fresh water to your fixtures and also lead the waste water away from your home.

Water flowing through pipes can cause all kinds of alarming sounds, creaks, cracking and rattling, whistling and loud banging. When you hear a strange sound, you must do a inspection as soon as possible on your plumbing system this is a warning that something is not working properly on your plumbing system.

Do not ignore funny sounds on , it is telling you there is a need for some urgent maintenance before that sound intensifies into a #plumbing emergency.
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Creaks or cracking:

As the geyser pushes hot water through the pipes, it heats the pipe causing a slight pipe expansion. Once water stops running, the pipe cools off as the metal contracts, resulting in a creaking or cracking noise. You can either insulate around the pipe or if the pipe leads through a framing, cut a hole through the framing, to create a little more space where the pipe can expand and contract silently.

pipes through frame   pipes insulation

Rattling Pipes:

Water under pressure running through a loose attached pipe causes slight pipe vibration sound like a rattle. As a loose pipe vibrates against something solid the rattling sound is created. You can install cushion around the pipe or secure it with strapping which is designed to hold the pipe tight, this will stop the pipe from vibrating and void the rattle sound.

Pipe holder    pipes fixed to avoid rattle

Whistling sound:

When water flows through a restricted section of the #plumbing system it causes a whistling sound. This restriction can be in the form of built up sediment in the pipe or a defective washer or valve on a faucet or the ball valve on a toilet. 

If you hear the whistling when one faucet is turned on, or when you flushed the toilet, you can replace the washer on that fixture if you still hear the whistle sound you will need to cut smooth the valve seat this should eliminate the sound. If the whistling occurs when any faucet in your home is turned on, the change in water pressure can eliminate the sound, otherwise you may have to replace your water supply valve.
Banging Sound:

Water running through pipes under pressure contains energy, when you shut off the water flow; this energy causes the loud banging sound, this is what we call "water hammering".

Pipes hammer

In older homes the #plumbing system was built with short pieces of pipe that filled with air and acted as air cushions to absorb the water's energy when the flow came to a sudden stop. Overtime air has leaked out preventing the proper absorption of water energy. Putting air cushions back into your plumbing system will eliminate the water hammer effect.

Listen to the sounds from the pipes on your Plumbing system, it is telling you there is a need of #professional plumbing care on the system. Do not delay the maintenance as this will result in a Plumbing emergency which will be a very costly way to go.

pipes inspection   pipe inspection

As soon as you hear the banging or cracking sounds, contact our Plumbers in Pretoria before it becomes an emergency with unwanted expenses.

If you live in Pretoria, make your home and wallet happy by calling 081 490 8281 to attend to your problem.

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Plumber logo 1                              Quality Plumbing

Tuesday, April 1, 2014

Plumbing Preventative Maintenance Inspection Plan


Our experience in Plumbing and operations management will benefit your building to achieve goals, stability and saving on costs due to expenses on maintenance.

Let’s face it, all of us do want our Plumbing system’s at home running smoothly, most of us do not always have the funds to repair major plumbing disasters when it happens. This disasters normally occurs when we least expect it and in most cases without prior warning. However most plumbing disasters can be minimized or prevented with regular inspection of your Plumbing system.

The benefits of our Plumbing preventative Maintenance Agreements are endless. Finding and correcting plumbing issues early can prevent costly repairs and potential damage to your home. Even minor drips on faucets or running toilets can consume hundreds liters of water each month, costing extra money with your utility bills.

An ounce of prevention is worth its weight in gold.

No high prices      home inspection      A typical sign of corrosion

Building owners, real estate agents, facilities managers and home owners: how much of your expenses are going down the drain for repairs to plumbing problems and water leaks that could have been avoided with proper preventative plumbing maintenance?

With VIP Plumbers preventative program, apart from a quarterly inspection you also get the benefit from:

· Guaranteed 2 hour response time that includes nights, weekends & holidays at NO EXTRA CHARGE.

  • A dedicated phone number direct to your designated representative.
  • A dedicated plumber with years of experience in your response team.
  • Priority pricing and VIP customer service.
  • The security of knowing that the job will be done right, the first time all the time.

With our quarterly plumbing preventative maintenance plan, problems are identified at an early stage, when the solution is usually simpler and less expensive to repair. Preventive maintenance plan often eliminate the disruption to a building that an unexpected plumbing failure can cause.


What are the Benefits?

Peace of Mind: A timely scheduled quarterly inspection helps identify potential problems before they occur.

Longer Product Life: Regular inspection and maintenance of plumbing and fixtures extends its life and efficiency.

Safety/Environmental Protection: A timely scheduled inspection of equipment ensures it is operating safely as well as safe guard the health and welfare of the occupants through total water management.

Economic Savings:
The quarterly inspection provided in the Preventive Service Maintenance pIan will help to identify potential problems before they require costly repairs. Equipment operating at peak efficiency helps you save on utility costs. Your discount on labour and parts helps further reduce repair costs.


According to the Institute for Business & Home Safety* (IBHS)

• Water heater failures are on of the top five sources of any institution water loses.

• 69% of all water heaters failures result from a slow leak or a sudden burst.

• Water heater failures cost an average of R6500.00 per incident.

• A review done on 700 water heater claims, nearly seven of every 10 failures were due to a tank bursting or leaking.

Why Purchase A Preventive Maintenance Agreement?

A Preventive Maintenance Service Plan identifies potential problems before they occur and increases the lifetime of your plumbing and plumbing fixtures.

Plumbing System
Just as the family car needs periodic tune-ups, so does your home or any other building plumbing system. Most individuals would not think of driving thousands of kilometer without checking the condition of their vehicle. Plumbing systems unlike cars; have no warning light that will let you know when you have a slow and silent leak or other potential problems. Without a preventive inspection plan, you are at risk for a disaster.

clip_image001          2014-02-27 09.43.20         Faucet drip

Homeowners and institutions vs. Service Technician
The toilets, water heater, faucets, drains and water lines make up are the most frequently used system in a building, the plumbing system, undergoes daily wear and tear: Most occupants do not have the technical expertise or the time to identify potential problems before they occur, but the technicians at VIP Plumbers do!

Routine inspection and maintenance of your plumbing system can identify potential failures and problems before they occur and this will increase the lifetime of your plumbing and your plumbing fixtures.


What Happens When I Purchase a Preventive Maintenance Service Plan?

1. As a participant in the Preventive Maintenance Service Plan you will receive a 10% discount on all plumbing services provided during the term of your agreement.

2. "Priority treatment" You will never be charged extra for "after hours" or weekend services.

3. A  quarterly Preventive Maintenance Inspection of your plumbing system will be scheduled.

4. Following inspection, VIP Plumbers will provide you with a report detailing any problems and/or potential problems seen during inspection and a custom plan with recommendations for repairs or upgrades to insure efficient operation of your plumbing system. (No repairs will be done before consulting the appointed person in control of this division)

5. Our Service Technicians are well experienced and bonded; our goal is to provide service to you that is cost effective long lasting and ensure that your pluming system is functioning in a safe and proper manner to meet your demand.


Our Annual Preventative Maintenance Service Inspection

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Some typical defects in plumbing systems are leaking washers (valve stem seals), leaking/rusted traps and pipes, wastewater/supply-water cross-connections, loose pipes and fixtures, leaking showers, missing plumbing vent on waste line, defected fixture cutoff valves, etc. Any amateur or nonstandard work is considered defective.

This is what we will do:

1. Dye test all toilets. The dye test allows us to determine if there are any leaks in your toilet(s). An undetected toilet leak can increase your water bill by hundreds of Rand in a single year

2. Check faucets for leaks. A leaky faucet can waste hundreds liters of water over a period of time and can cause damage to the faucet fixture.

3. Check all exposed hot and cold water supply lines. Supply lines can deteriorate and rupture. We will check for signs of deterioration and leaks.

4. Check all sink piping. Sink and basin traps can become corroded and cause plumbing problems.

5. Check fixture drains. Drains which are not used all the time or have a slow flow of waste, may become plugged and need to be cleaned.

6. Check washing machine hoses. A washing machine hose may become loose or deteriorate over time. We will check all connections and piping.

7. Electric Water Heater

1) Inspect operation of elements.    2) Inspect Thermostat     9) Check the condition of geyser support beams.
3) Inspect vacuum breakers.           4) Test safety valve
5) Inspect drain valve.                      6) Check for water leaks
7) Check drain pipes and drip-tray   8) Test shutdown valve.

This is what you get when you engage in a Preventative Maintenance Service Inspection and will be performed quarterly, after the first inspection.


Should you be interested in saving on expenses on your plumbing system just  give us a call

081 490 8281

We will then arrange for a inspection on your plumbing system, to determine the condition of the system.Depending on the size and condition of your plumbing system, after inspection on a scale of 1-30 we will provide you with a suggested plan of action and costs, which you can either accept or decline without any obligation.

Don’t wait for a disaster take action now, you might just avoid a disaster in time!

Tuesday, March 4, 2014

Plumbers are the doctors of your house

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  Plumbers are the doctors of your house that is why they play a very important role in you and your family’s lives, and you should put their phone number among the most important phone numbers on your list or fridge door where you can get it in case of a emergency.


They are not only there incase something goes wrong or for an emergency situation on your Plumbing system, you should use them to do inspection on your system to avoid future problems and to ensure that everything is running smoothly.

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By doing this inspections you will know in time of an upcoming thread and what actions to take to prevent or minimize a disaster.

It is by far more expensive to wait for a disaster to happen than calling a plumber to inspect your system.

To follow the “Wait for disaster” plan will take a huge chunk out of your wallet once it occurs. Who knows what plumbing crisis you would face one of these days the fact is, it will happen and it is going to cost you!

You may say “so what I have insurance” did you know that it is your responsibility to maintain your Plumbing system in order minimize the risk of major damages. Should your insurance company proof otherwise your claim will be void.

We know that inspection will not prevent an emergency, but it sure will minimize the cost to repairs and damages to the building and its content, which could run into thousands of Rands.

                                  Plumbing Disaster


How Often Does Your Plumbing Need to Be Inspected?

If your plumbing has never been inspected or you do not know when the last inspection took place, it is a good idea to have it done as soon as possible. Depending on your particular circumstances and the overall state of your plumbing system, our professional plumbers can make recommendations about how often the process should be repeated.

If you live on a property with a lot of trees, for instance, you may need to have your plumbing lines inspected more often because of the chance that roots could begin to infiltrate the system. However, if there are no extenuating circumstances and your plumbing is otherwise in good shape, you could probably wait longer between inspections. In general a plumbing system should be inspected annually.

It is best to get VIP Plumbers to inspect your system or to call them for even a very simple plumbing crisis, place your home in the capable hands of our plumbing experts to ensure that your investment is protected at all times.

                             Plumbing Inspection



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Friday, February 7, 2014

Common Geyser Problems

No hot water coming from geyser

When you find there is  no hot water coming from your water heater, this is what you should do before you call the Plumber.

  • Check the circuit breaker at the distribution board make sure it  is switched on. sometimes it looks like it is switched on but in fact it is not, just pull it down to the off position to complete the off cycle (left pic), then firmly push it back upwards to the on position (right pic)
Plumbers to call
geser switch off          Geyser switch on
  • Also make sure that the isolator controlling the water heater is not switched off. This switch is normally installed close to the water heater.
  • Check the ripple relay switch. Some houses have this switch installed by ESKOM, this allows to switch off your water heater during peak times. this “black box” is situated next to your electrical switch. Switch position A - Geyser on
    Switch position B - Geyser off (ripple effect on)

Ripple switch
If you have checked all these areas and find all in order, Then you have 2 possibility's either the thermostat or element is defect and should be attended to by a  Plumber. By calling a Plumber you can avoid  unnecessary and expensive call-outs.

    Pretoria residents  call: VIP Plumbers 081 490 8281